Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-4 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destinations We currently ship to the United States and Canada.

Shipping Rates Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can monitor your delivery in real time.

Customs & Duties Orders shipped to Canada may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our pricing or shipping fees.

Shipping Delays VOLTHIVE is not responsible for delays caused by customs clearance, weather conditions, or courier issues beyond our control.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we'll resolve it promptly.

Contact Us For shipping questions, reach out via our website chat